An Aivell watches your bookings mailbox, checks the calendar the moment a request arrives, proposes real free slots, and books the one the customer picks — invite, confirmation and all, in the customer's language. The whole exchange is handled onboard the box, behind your firewall, so patient and client details stay in the office.
starts when: A customer emails asking for an appointment
“Do you have anything Tuesday afternoon?” is a one-line email that costs twenty minutes. Someone at the front desk opens the calendar, finds options, types them out, waits a day for the answer, discovers Tuesday is now gone, and starts over. Multiply by every new patient, client or customer, and 43% of professionals report spending three or more hours a week on exactly this.
The standard fix is a public booking link — which works until it doesn’t. Customers ignore it and email anyway, the link exposes your whole calendar to a cloud service, and edge cases (a first visit that needs an hour, a regular who always comes Thursdays) don’t fit the form.
Requests keep arriving the way they always have — by email. What changes is who answers:
The guardrails make the boundaries physical: the bookings calendar is the only one it can write to, and the only person it can email is the customer who asked. Everything else about how your practice books — the rules, the tone, the exceptions — is a paragraph of plain language you can change over coffee.
No flowcharts, no code — a chore is just a message to your Aivell, in your own words. It shapes it into a solid, guarded procedure and follows it to the letter. This one:
watch bookings@ for appointment requests, any language
check the calendar and pick free slots within the next two weeks
offer three options; first visits get morning slots when possible
keep lunch free, and never book fridays after 3pm
when the customer picks one, book it and send the invite
two people after the same slot? first email wins — offer the other fresh times
anything longer than an hour needs a yes from Sofia first
confirm in the sender's language and note the reason for the visit in the event
Connected with single-click passkeys — no copied tokens, no OAuth hell.
Every tool can be limited to exactly what this chore needs. For this one, you might set:
The conversation just continues. Your Aivell reads the reply, checks the calendar again — "any time after Thursday" or "only mornings" — and offers new options. It is an email exchange with a colleague, not a booking form with fixed fields.
Yes, because the rules are the chore, written in plain language. Twenty minutes between visits, no fridays after three, first visits always an hour — you write the sentence, the Aivell obeys it, and changing a rule is editing a line.
No. The reading, the reasoning and the reply are all generated onboard the box in your office. For a clinic or a law firm, that matters — names, health details and case matters in booking emails never touch an outside server.
The chore decides — typically first email wins. The calendar is the single source of truth, so the second requester simply gets a polite reply with the nearest alternatives instead of a double booking.
Reminder emails before every appointment, reschedules handled by reply — run by an AI colleague on a box in your office, not in someone's cloud.
Visitors pick a real free slot in your site chat and get a real calendar invite — booked by an AI colleague on your box, not a scheduling cloud.
Cc a private AI colleague on the 'let's find a time' thread: it collects availability, finds the slot, books the room and survives the reschedules.
An on-premise AI colleague for clinics and practices: books appointments, sends reminders, handles intake, cuts no-shows. Patient data never leaves the building.
An Aivell is an on-premise AI colleague: a small box that plugs into your network, runs its own AI onboard and takes the repetitive work off your desk. Prompts, documents, data — nothing ever leaves your office. Unplug the internet: it keeps working.
You describe each task as a chore, in plain language. Your Aivell turns it into a solid, guarded procedure and runs it in the background — with guardrails on every tool, a complete audit trail, and approvals in your hand when you want them. One-time setup, fixed monthly fee. No tokens, no overages.
onboard inference · air-gapped · fixed monthly fee