An Aivell reads every message that lands in your shared mailbox, labels it, routes it to the right person, and answers the routine ones itself — from your own knowledge base, in the sender's language. It runs behind your firewall, so customer mail is never processed on someone else's servers.
starts when: A message arrives in your shared info@ or support@ mailbox
The shared mailbox is where response times go to die. The average office worker already receives 121 emails a day; a shared info@ or support@ address multiplies that and removes the owner. Everyone can see it, so nobody handles it. Orders sit next to complaints, invoices next to spam, and the one message with a deadline is discovered three days late.
The usual fixes — rota schedules, color-coded flags, “whoever opens it owns it” — all rely on a human reading everything first. That first read is the bottleneck, and it is exactly the kind of repetitive judgment work that eats a quarter of the workweek.
Your Aivell becomes the first reader — the colleague who opens every message the moment it arrives, at 2 PM or 2 AM:
The mailbox stays yours, on your mail server — Gmail or plain IMAP. What changes is that it is never unread, and that the reading happens inside your office, not on an AI vendor’s cloud.
No flowcharts, no code — a chore is just a message to your Aivell, in your own words. It shapes it into a solid, guarded procedure and follows it to the letter. This one:
read every new message in info@; skip newsletters and spam
label it — order, invoice, complaint, or other
orders go to sales@, invoices to accounting@, with a one-line summary
complaints — reply within the hour, apologize, and alert Marco directly
if it's a routine question, answer from the knowledge base, in the sender's language
not sure, or a legal threat? don't answer — forward to me, flag urgent
log every message and what was done in the triage sheet
at 8:30 send me the overnight digest — what came in, what was handled
Connected with single-click passkeys — no copied tokens, no OAuth hell.
Every tool can be limited to exactly what this chore needs. For this one, you might set:
You tell it — in the chore, in plain language. "Invoices go to Anna, complaints to Marco, legal threats straight to me, cc the lawyer." The Aivell follows the routing rules you wrote, and you refine them the same way you'd brief a new hire.
No. It answers only from the knowledge base you gave it — your price list, your policies, your manuals — and a guardrail keeps it there. When nothing in your documents answers the question, the chore says escalate, so a human gets it.
No. The model runs onboard the box, inside your network. The mail stays on your mail server; the reading, labeling and drafting happen behind your firewall. Nothing is shared with any AI provider.
Every action is labeled and logged, nothing is deleted, and the morning digest shows you what went where. Correct it once — "messages about refunds are complaints, not billing" — and the chore is updated like any procedure.
Your Aivell drafts a reply to every incoming email, in your voice — you review, edit and send. Drafting happens on the box, behind your firewall.
Recurring customer questions answered by email within minutes, from your own documents — on a box behind your firewall. The rest goes to a human.
One morning email: what arrived overnight, what needs a decision, what was already handled. Read and written on a box in your office, not in a cloud.
An on-premise AI colleague for accounting firms: reads invoices, chases client documents, minds the tax calendar. Client files never leave your office.
Order status, returns and price checks handled by a private AI colleague — onboard inference, so customer data never leaves your shop.
An Aivell is an on-premise AI colleague: a small box that plugs into your network, runs its own AI onboard and takes the repetitive work off your desk. Prompts, documents, data — nothing ever leaves your office. Unplug the internet: it keeps working.
You describe each task as a chore, in plain language. Your Aivell turns it into a solid, guarded procedure and runs it in the background — with guardrails on every tool, a complete audit trail, and approvals in your hand when you want them. One-time setup, fixed monthly fee. No tokens, no overages.
onboard inference · air-gapped · fixed monthly fee