home / use cases / it and developers / webhook-glue

The missing integration, in plain language

Any system that can send a webhook — shop platform, form builder, monitoring, alarm — can trigger a chore on the box. Your Aivell receives the call, reads the payload, and acts with full context across email, spreadsheets and your database. The integration your two systems never shipped, written in plain language.

Watch the demo

starts when: One of your systems sends a webhook to the box

The problem

Every office has two systems that refuse to talk to each other. The shop doesn’t tell the warehouse sheet; the form tool doesn’t tell the database; the alarm tells nobody until Monday. The vendor’s answer is an integration that’s “on the roadmap”; the practical answer is a person who copies data from one screen into another, several times a day — exactly the kind of work that swallows 62% of employee time.

Hosted glue services exist, but they route your business data through a third party and top out at “when X happens, do Y”. Real procedures have lookups, exceptions and judgment in the middle.

How your Aivell does it

  1. The system calls the box. You paste one address into the shop, the form builder, the monitoring tool — anywhere it says “webhook”. When the event fires, the chore starts, inside your network.
  2. The payload gets read with context. Not just relayed — understood. The Aivell looks the customer up in your database, checks history, notices this is a first order or a suspiciously large one.
  3. Your rules run in the middle. Thresholds, exceptions, languages, customs notes: whatever you’d tell a colleague handling the same event, written as plain-language steps. Changing the logic is editing a sentence.
  4. The right things happen in the right systems. A row appended for the warehouse, a record written to the database, a confirmation mailed in the customer’s language — each behind a guardrail that limits what the tool may touch.
  5. Humans stay in the loop where you drew the line. Over €500, Davide gets asked first, from his phone. Unrecognized payloads park on a review list instead of guessing.

One box, one plain-language chore, and the integration your vendors never shipped has been running since Tuesday — with every webhook it ever received sitting in the audit trail.

The chore, as you'd write it.

No flowcharts, no code — a chore is just a message to your Aivell, in your own words. It shapes it into a solid, guarded procedure and follows it to the letter. This one:

Giulia Aivell · handle paid order webhooks ● active

when the shop marks an order paid, the webhook fires this chore

look the customer up in the database; first order gets a welcome line

append the order to the fulfilment sheet for the warehouse

orders over €500 wait for a yes from Davide before confirming

address looks incomplete? email the customer and ask, in their language

shipping outside the EU adds the customs note and a flag for Davide

email the customer a confirmation with the expected ship date

log every webhook received; payloads that fit no rule go to a review list

You
Got it — I'll start right away, and check with you whenever something needs a human.
Giulia Aivell

The tools it uses.

Connected with single-click passkeys — no copied tokens, no OAuth hell.

Webhooks receives the call, fires the chore
Database looks up and records the context
Spreadsheets keeps the fulfilment sheet current
Email notifies people and customers

Sensible guardrails.

Every tool can be limited to exactly what this chore needs. For this one, you might set:

Webhooks Accepts calls only from the sender addresses you listed. Anything else is dropped and logged, never acted on.
Database May read customers and append orders. Edits to existing records and any schema change are blocked.
Email Outbound is limited to the customer on the order and addresses on your own domain.

Questions, answered.

Which of our systems can trigger a chore? +

Practically all of them. Webhooks — "call this address when something happens" — are the one integration feature almost every shop platform, form builder, booking system and monitoring tool ships. If a system can send one, it can start a chore on the box.

Does the webhook data pass through your cloud on the way? +

No. The sending system calls your box directly — the payload crosses your firewall once, inbound, and everything after that happens on your premises. There is no relay service in the middle reading your order data.

What happens when a system sends something malformed or unexpected? +

Nothing irreversible. A payload that matches no rule in the chore is parked on a review list and shows up in the log — the chore acts on what it understands and asks about the rest. Senders you never registered don't even get that far.

How is this different from the hosted automation services? +

Two ways. The logic runs on your box, so the data in the payload stays yours. And the "recipe" is a plain-language chore with judgment in it — look things up, weigh exceptions, ask a human over €500 — not a brittle chain of if-this-then-that blocks.

Related.

What is an Aivell?

An Aivell is an on-premise AI colleague: a small box that plugs into your network, runs its own AI onboard and takes the repetitive work off your desk. Prompts, documents, data — nothing ever leaves your office. Unplug the internet: it keeps working.

You describe each task as a chore, in plain language. Your Aivell turns it into a solid, guarded procedure and runs it in the background — with guardrails on every tool, a complete audit trail, and approvals in your hand when you want them. One-time setup, fixed monthly fee. No tokens, no overages.

Watch the demo

onboard inference · air-gapped · fixed monthly fee